LEARN : Confirmation Tool (Yellow)

LEARN : Confirmation Tool (Yellow)
April 13, 2018 Bob Cassinelli

The confirmation tool can be useful however it’s important to understand what the messages mean.

“No response confirm” does NOT mean the customer is not there and that you should leave. It only means that the customer didn’t answer which can happen for a variety of reasons.

No response confirm? Contact All Taxi Dispatch and ask them to help find the customer. All Taxi Dispatch estimates that 80% of the time a driver contacts them they find the customer & the driver gets a customer in the cab.

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